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ICE Logistics

TERMS AND
CONDITIONS

For ICE Cake & Ice Cream Delivery.

Terms and conditions

Please read through our terms and conditions carefully to understand the policies and regulations governing our delivery services. By using our services, you agree to abide by these terms and conditions.



  1. Order Acceptance

    By placing an order with Ice Cake Delivery, you acknowledge and agree to the terms outlined in these Terms and Conditions.

  2. Delivery Conditions
    Ice Cake Delivery is committed to maintaining the quality of your cakes during transport. However, external factors such as weather conditions may impact delivery times.

  3. Packaging Requirements
    It is the responsibility of the customer to ensure that the cakes are appropriately packaged for transport. Ice Cake Delivery is not liable for damages caused by improper packaging.

  4. Delivery Address Accuracy
    Customers are responsible for providing accurate delivery addresses. Ice Cake Delivery is not liable for any delays or issues arising from inaccurate information provided by the customer.

  5. Refund and Returns
    In the event of damaged or unsatisfactory deliveries, customers must contact our customer support team within 24 hours with photographic evidence. Ice Cake Delivery will investigate and, if necessary, provide a refund or replacement.

  6. Delivery Tracking
    The tracking feature is provided for informational purposes only. Ice Cake Delivery is not liable for any inaccuracies or delays in the tracking information.

  7. Cancellation Policy
    Orders cannot be canceled once confirmed. Please review your order carefully before finalizing the purchase.

  8. Payment
    All payments must be made in full before the scheduled delivery date. Ice Cake Delivery accepts various payment methods as indicated on the website.

By using the Ice Cake Delivery services, you agree to abide by these Terms and Conditions. Ice Cake Delivery reserves the right to update or modify these terms at any time without prior notice.

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